I have contacted Western Digital Support and was referred to Tier Level 2 support. You can purchase an upgrade to Acronis True Image Home Edition by visiting " "To install this product, at least one Western Digital drive should be installed in your system. I download the software fine, it's when I doubleclick the executable, tih_s_e_14157.exe, it starts the Windows Installer and then the Acronis software checks to see if there is a WD drive on the laptop. Issue occurs attempting to download and install the free version of Acronis software from the WD site. My Lenovo HAS a WD drive model number WD3200BEKT and the drive works fine. I have a Windows XP Professional on a Lenovo T410 laptop.
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